mi77 Casino & Sportsbook Data Care
This page describes what we collect when you use mi77 and how we keep that data protected. We operate our platform in supported jurisdictions where local law permits online gaming and sportsbook activity. Your account information—email, identity documents for KYC verification, payment details, and gaming activity—is processed according to this privacy policy. We explain how we collect, store, and share your data, your rights regarding that information, and how to contact us with privacy questions.
Our mi77 platform serves users with entertainment across slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and esports coverage (Mobile Legends, Free Fire, PUBG Mobile). Each of these services involves data collection for account management, payment processing, and regulatory compliance. This policy sets out how we handle that information.
We are committed to protecting your privacy. If you have questions about how we use your data or wish to exercise your privacy rights, our support team is available in English during business hours.
What we collect when you use mi77
We collect several categories of information from you when you create and use your mi77 account:
- Account information: We collect your email address, username, password (encrypted), and basic profile data when you register. We also collect your full name, date of birth, and identity document image (KTP or passport) during KYC verification.
- Payment information: When you fund your mi77 account using DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction details, amount, and timestamp. We do not store full bank account numbers or credit card data—payment processors handle those securely.
- Gaming activity: We log all slot entries, sportsbook stakes, live-table sessions, and esports market participation. This includes your stakes, outcomes, and settlement times. This data is necessary for account history, dispute resolution, and regulatory compliance.
- Device and access information: We collect your IP address, browser type, device model, and operating system when you access mi77. This helps us prevent fraud and maintain security.
- Correspondence: If you contact our support team, we retain your messages and our responses for a reasonable period to handle your request and improve our service.
How we use your mi77 data
We use the information we collect for specific purposes:
- Account management: We use your email and identity information to create and maintain your mi77 account, verify your identity per KYC regulations, and allow you to log in securely.
- Payment processing: We use payment details to process deposits and withdrawals, reconcile transactions, and prevent fraud. Our payment processors may store this data according to their own privacy policies.
- Gaming operations: We use gaming activity logs to calculate payouts, settle disputes, generate your account history, and comply with gaming regulations in jurisdictions where we operate.
- Fraud prevention: We analyse IP addresses, device data, and login patterns to detect unusual activity and protect your account and our platform.
- Customer support: We use your correspondence and account data to respond to your requests, handle complaints, and improve our service.
- Legal compliance: We use your data to comply with applicable laws, regulations, and licensing requirements in supported jurisdictions.
Third parties and data sharing
We share your data with third parties only as necessary to operate our mi77 platform and comply with law:
- Payment processors: We share payment information with DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and our bank partners (mobile banking, local payment, online payment, e-wallet) to process your deposits and withdrawals. These processors maintain their own privacy policies.
- Identity verification services: We may use third-party KYC providers to verify your identity documents. These services process your name, date of birth, and document image according to their privacy terms.
- Regulatory authorities: We may disclose your data to gaming regulators and law enforcement if required by applicable law or to investigate suspected fraud or illegal activity.
- Service providers: We engage hosting providers, email services, and support tools that process your data on our behalf. These vendors are contractually bound to protect your information.
We do not sell your personal data to marketing companies or data brokers. We do not share your gaming activity with third parties for advertising purposes.
Data storage and international transfer
Our mi77 servers may be located outside your jurisdiction. We maintain reasonable security measures (encryption, access controls, firewalls) to protect your data wherever it is stored. However, data stored outside your country may be subject to different legal protections than those in your jurisdiction. By using mi77, you consent to the storage and processing of your data outside your country if necessary to operate our platform.
Your privacy rights on mi77
You have the following rights regarding your data on our mi77 platform:
- Access: You can request a copy of the personal data we hold about you. Log into your mi77 account to view your account information and activity history, or contact our support team.
- Correction: If your account information is inaccurate, you can request that we update it. Contact our support team with details of the correction needed.
- Deletion: You may request deletion of your mi77 account and associated data, subject to our legal obligation to retain gaming records and payment information for regulatory compliance.
- Data portability: You can request that we provide your data in a portable format if technically feasible.
To exercise any of these rights, contact our support team in English during business hours. We will respond to your request according to applicable legal timelines.
Cookies and tracking on mi77
We use cookies and similar tracking technologies to improve your experience on our mi77 platform:
- Session cookies: These keep you logged in as you navigate between slot tournaments, sportsbook markets, and live tables. They expire when you close your browser.
- Preference cookies: We store your language preference and account settings so that mi77 remembers your choices on future visits.
- Analytics cookies: We use analytics tools to track how users interact with our platform—which pages are most popular, where users encounter difficulties, etc. This helps us improve mi77.
- Fraud-prevention cookies: We use cookies to detect and prevent fraudulent login attempts and account takeovers.
Most browsers allow you to control or disable cookies. However, disabling cookies may affect your ability to use mi77 fully.
Security and breach notification
We employ encryption, secure servers, and access controls to protect your data from unauthorised access. However, no security system is perfect. If we discover a breach of your personal data, we will notify you and relevant regulatory authorities as required by applicable law.
"We at mi77 take your privacy seriously. Your data is essential to providing a secure, compliant gaming platform, and we protect it accordingly."
Jurisdiction and legal basis
Our mi77 platform operates in supported jurisdictions under applicable gaming and data protection laws. We process your data based on your consent (which you give by creating an account), our contractual obligation to provide the service, and our legal obligation to comply with gaming regulations.
If you are located in a jurisdiction with specific data-protection laws (such as Indonesia), we comply with those laws regarding your data. If you believe we have violated your privacy rights, you may file a complaint with your local data-protection authority.
Contact us about privacy
If you have questions about this privacy policy, wish to exercise your data rights, or suspect a privacy breach, contact our mi77 support team. We operate in English and Indonesian during business hours. You can reach us through your account contact form or the support link on our platform. We will respond to your inquiry according to applicable legal timelines. Our services are available only where local law permits. Users in Jakarta, Surabaya, Bandung, Medan, and Semarang should verify that mi77 operates in their jurisdiction before creating an account.