mi77 Terms of Use
When you create an account on mi77, you agree to our terms of use, which outline your rights and responsibilities as an account holder. We at mi77 operate an online entertainment platform offering sportsbook markets, slot tournaments, live-dealer tables, and esports coverage in supported jurisdictions. Our terms govern account creation, deposits and withdrawals, bonus eligibility, dispute resolution, and jurisdiction-restricted access. This document explains what we expect from you and what you can expect from us.
Our mi77 platform is available only where local law permits. By accessing our service, you affirm that you are of legal age in your jurisdiction, that you are not accessing mi77 from a territory where online wagering is prohibited, and that your use complies with applicable regulations. We do not offer our services in jurisdictions where such activity is illegal. Users are solely responsible for verifying their own compliance.
These terms apply to all account holders, whether you engage with our slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), or esports coverage (Mobile Legends, Free Fire, PUBG Mobile).
Account creation and eligibility on mi77
To open an account on mi77, you must be of legal age in your jurisdiction and provide accurate personal information. We conduct standard KYC (Know Your Customer) verification, requiring identity confirmation via government-issued ID (KTP, passport, or equivalent). This verification is mandatory and non-negotiable. We may request additional documentation to confirm your identity or address.
You are responsible for maintaining the confidentiality of your account credentials. If you suspect unauthorised access, notify our support team immediately. We are not liable for losses resulting from your failure to protect your password or account details. Your account is personal and non-transferable—you may not share access with others or operate multiple accounts.
We reserve the right to suspend or close any account that violates our terms, engages in fraudulent activity, or breaches applicable law. Closure may result in forfeiture of any balance or pending winnings if we determine misconduct has occurred.
Deposits, withdrawals, and account balance on mi77
We accept deposits through eight payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer (mobile banking, local payment, online payment, e-wallet). Your deposit is processed immediately and added to your mi77 account balance. This balance is shared across all game types—slots, sportsbook, live tables, and esports markets. You may withdraw your balance at any time, subject to verification requirements.
Withdrawal requests are processed during business hours. We do not guarantee exact processing times, but we aim to prioritise withdrawal requests. Verification may be required before funds are released, particularly if your account activity suggests unusual patterns or if we need to confirm your identity. Withdrawals route back to your original payment method.
Your account balance reflects all deposits, withdrawals, slot entries, sportsbook stakes, live-table outcomes, and bonus credits. All transactions are logged and available in your account history. We do not charge withdrawal fees, though your payment provider may impose their own charges.
Slot tournaments and bonus terms on mi77
Our slot tournaments (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) run on scheduled daily and weekly cycles. Each tournament has defined entry windows, prize pools, and settlement rules. We publish these details before each tournament begins. Entry is optional—you choose whether to participate in any given tournament.
Bonus credits, if offered, are subject to specific terms. We do not guarantee fixed bonus amounts. Any bonus offer is conditional on account verification, compliance with our terms, and eligibility criteria we specify at the time of offer. Bonus credits may have usage restrictions—for example, they may be valid only for specific game types or within defined time windows. Unused bonuses may expire.
Tournament outcomes are final and settled immediately upon draw or event conclusion. We do not reverse settled outcomes except in cases of documented system error or fraud. Disputes regarding tournament results must be raised within seven days of settlement.
Sportsbooklive tables, and esports markets on mi77
Our sportsbook covers established leagues (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League) and motorsport (MotoGP, badminton). Odds and markets are published in real time. We reserve the right to adjust odds, suspend markets, or void bets if we detect irregularities, system errors, or suspected fraud.
Our live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger) operate continuously with real croupiers. Game rules are published and outcomes are final upon draw or hand completion. We do not reverse settled outcomes except in cases of documented system malfunction.
Our esports markets (Mobile Legends, Free Fire, PUBG Mobile) settle based on official tournament results. We rely on published league data and official announcements. Disputes regarding esports outcomes must reference official league sources and be raised within seven days of settlement.
"We at mi77 maintain transparent settlement, published rules, and immediate outcome finality. Disputes are resolved through our support team during business hours."
Dispute resolution and support on mi77
If you believe an error has occurred—a transaction not reflected in your balance, an outcome you dispute, or a technical issue—contact our support team in English or Indonesian during business hours. We will investigate and respond within a reasonable timeframe. Our investigation may require additional documentation from you.
We maintain complete transaction logs and game records. These records are the basis for dispute resolution. If our investigation confirms an error on our part, we will correct your account balance. If we find no error, we will explain our findings and the basis for our decision.
Disputes must be raised within thirty days of the transaction or event in question. Claims raised after this period may not be investigated. We reserve the right to close accounts of users who engage in abusive or frivolous dispute claims.
Prohibited conduct and account closure on mi77
We prohibit the following conduct on mi77:
- Fraudulent account creation or identity misrepresentation
- Operating multiple accounts to circumvent limits or exploit bonuses
- Collusion or coordination with other users to manipulate outcomes or markets
- Use of automated tools, bots, or scripts to access our platform
- Accessing mi77 from a prohibited jurisdiction
- Money laundering or use of mi77 for illegal purposes
- Harassment or abuse of our support team
If we detect any prohibited conduct, we may suspend or permanently close your account without notice. Any balance or pending winnings may be forfeited. We may report suspected illegal activity to relevant authorities.
Limitation of liability and jurisdiction on mi77
We at mi77 provide our platform on an "as-is" basis. We do not guarantee uninterrupted service, error-free operation, or specific outcomes. We are not liable for losses resulting from technical failures, network interruptions, or third-party payment provider issues, except where applicable law prohibits such limitation.
Our services are available only where local law permits. By using mi77, you affirm that you are accessing our platform from a supported jurisdiction and that your use complies with applicable regulations. We do not offer services in jurisdictions where online wagering is prohibited.
These terms are governed by the laws of the jurisdiction in which mi77 operates. Any disputes arising from these terms or your use of mi77 are subject to the dispute resolution process outlined above. You agree not to pursue legal action outside this process except where mandatory law requires otherwise.
Changes to our mi77 terms
We may update these terms at any time. Changes take effect upon publication on our website. Continued use of mi77 after changes are published constitutes acceptance of the updated terms. We recommend reviewing these terms periodically to stay informed of any updates.
If you have questions about our terms or your account, contact our support team in English or Indonesian during business hours. We are here to assist.